1. General provisions

1.1. The online store, hereinafter referred to as "Online Store", belongs to the LTA Design company - Przemysław Tomków,which is entered into the Central Register and Information on Economic Activity at ul. Stalmach 4/9; 44-100 Gliwice, having an e-mail address:, with the identification number NIP 8821977651, hereinafter referred to as the "Seller".

1.2. The Seller provides services in the field of the implementation of professional aviation training enabling the acquisition of the powers required to perform aviation activities performed by unmanned aircraft systems, hereinafter referred to as "training", for the rules set out in these regulations. . Training to obtain a certificate of unmanned aircraft operator qualifications are required by the provisions of aviation law to perform non-sport and recreational flights - e.g. commercial flights.

1.3. Regulations of the online store, hereinafter referred to as the "Regulations", are the regulations referred to in art. 8 of the Act of 18 July 2002 on the provision of electronic services (OJ 2013.1422, p.) Regulations are made available to Clients before the conclusion of the contract free of charge via the link found on the home page of the site, in the Regulations tab. The customer has the right to download these regulations and print them out.Regulations are also made available at the request of the customer in a way that allows the acquisition, reproduction and consolidation of its content by means of the ICT system that the client uses.

1.4. "Client" in the understanding of the Regulations is an adult person who makes an order or registers his account as part of the Online Store, a legal person or an organizational unit without legal personality, to which specific provisions confer legal capacity, whereas "consumer" means a Customer who is a natural person who performs with a trader a legal transaction not related directly to his business or professional activity, unless the current binding content of art. 22 (1) of the Civil Code provides otherwise.

1.5. In order to use the Online Store, the Customer should get access to the device enabling browsing the websites and performing actions on them, connecting to the Internet, using the Internet browser and having an active e-mail box enabling the receipt of e-mails. The Seller provides the Buyer with the correct operation of the Online Store using the following browsers:

Internet Explorer version 6.0 or later with Java applets support enabled, or

Mozilla Firefox version 2.0 or later with Java applets support enabled, or

Opera version 9.0 or later with Java applets support enabled, or

Google Chrome version 2.0 or later with Java applets support enabled, or

Apple Safari version 3.0 or later with Java applets enabled.

In addition, the minimum screen resolution, which allows you to conveniently view the pages of the Online Store is 1024 × 768 pixels.

1.6. The use of the Online Store website in a manner contrary to the law, in particular infringing on the personal rights of the Seller or third parties, disrupting the functioning of the Online Store, including the provision of unlawful content through it, is prohibited.

2.Making purchases

2.1. Making purchases in the Online Store is possible on any day and any time, with the reservation that the execution of orders placed outside normal business hours (Monday to Friday, except holidays, 10.00 - 18.00) will start on the next business day.

2.2.Making purchases in the Online Store takes place electronically, under which the e-mail address and password of the Customer are the only way to identify and order effectively submitted with the use of the above. elements will be legally binding for the parties.

2.3. Placing an order is possible after registering in the Online Store, which occurs after completing and accepting the registration form, available in the Register tab or without registration. Registration in the Online Store does not oblige the Client to submit any minimum number of orders.

2.4. Providing by the Customer all information, including personal data, is voluntary, however, failure to provide information marked as required will result in the account being unable to be registered or the order may not be executed.

2.5. In order to send an order via the Online Store, the Customer:
opens the website,

optional - logs in to their account, available in the Log in tab,

guided by the information contained on the website and displayed messages, selects the Goods, by adding individual items to the basket, the quantity of ordered items, and also chooses the method of delivery and payment from among the offered by the Seller,

accepts the summary of the selected Good, the method and cost of payment as well as the method and cost of delivery, and places an order to deliver to him the Goods placed in the basket by clicking the button I am ordering with the obligation to pay,

2.6. Sending the order by the Customer is a declaration of will to conclude a sales agreement with the Sellers, in accordance with the Regulations and applicable law, as well as an obligation to pay for the ordered Goods and to cover the agreed transaction costs.

 2.7. After receiving the Customer's order, the Seller confirms all essential elements of the order by sending an e-mail to the e-mail address provided by the Customer, as well as checking the availability of the ordered Goods. If the inventory of the Goods for which the Customer placed an order is exhausted, The Seller informs the Customer about this fact by e-mail. The Seller may also offer an extended waiting time for the delivery of the Goods ordered by the Customer. In this situation, the Customer may cancel the order or agree to an extended waiting period for the delivery of the Goods. In the absence of a response from the client, the order will be canceled.

2.8. Confirmation of the availability of the Goods and order placement for implementation takes place with a request to make a payment by sending an e-mail to the e-mail address provided by the Customer. Upon receipt of the e-mail message referred to in the preceding sentence by the Customer, a sales agreement is concluded between the Customer and the Seller, according to which the Seller undertakes to deliver the Goods to the Customer and transfer his ownership to the Customer, and the Customer undertakes to collect and pay the Goods. The seller the price and cover the agreed transaction costs.

 2.9. The sales contract is concluded in English.

3. Implementation of the purchased service

3.1. The implementation of the purchased service takes place on the date agreed with the instructor conducting the given training. In case of unfavorable weather conditions that make it impossible to conduct part of the training related to the performance of flights, the Client together with the Instructor will determine another convenient date of training

3.2. The instructor has the right to terminate the training at any time if he determines that the client is unable to complete the training due to: poor involvement, lack of skills to adopt new knowledge, limitations to the orientation in space, other physical or psychomotor restrictions. In the event of termination of training for the reasons set out in point 3.2. The customer has the right to return 50% of the value of the unused part of the training.

3.3. The client is obliged to meet the requirements for candidates for training, which are indicated in the description of the given training. Failure to meet the requirements until the start of the training entitles the Seller to non-fulfillment of the purchased training. In this case, the training may be transferred to another date, but no later than 90 days from the planned start of the training or the customer may resign from the training and receive a refund of 80% of the purchase price

3.4 The service will be provided after paying the entire price of the training.

4. Payments

4.1. The customer has the option to pay for the ordered goods using one of the following methods: PayPal or bank transfer.

4.2. Commodity prices are given in Polish currency and include the amount of VAT. The prices do not include delivery costs or costs related to the chosen method of payment, about which the client is informed separately, at the latest at the beginning of the order.

4.3. A proof of purchase is provided for each order. By default, the Seller documents the sale of the receipt, which he delivers with the Goods. VAT invoice is issued on the Customer's request, after the Seller receives the necessary invoice data.

5. The right to withdraw from the sales contract

5.1. The Customer who is a consumer may withdraw from the sales contract concluded with the Seller without giving reasons, by submitting an appropriate statement in writing within fourteen days, counted from the date of delivery of the Goods. To comply with this deadline, it is enough to send a statement before its expiry.

5.2. In the event of withdrawal from the contract in accordance with the preceding point, the contract is considered void and the customer is released from any obligations. The parties shall return mutually received services immediately, no later than within fourteen days.

5.3. Direct costs of returning the Goods are charged to the Customer.

5.4. The Customer shall be liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.

5.5. The right to withdraw from the contract does not apply to customers who are not consumers, and in the case of consumers - in the case of sales contracts:

in which the object of the service is a non-prefabricated item, manufactured according to the consumer's specification or serving to satisfy his individual needs;

in which the subject of the service is an item subject to rapid deterioration or having a short shelf-life - the above applies, for example, to batteries requiring immediate formatting;

in which the subject of the service are things that after delivery, due to their nature, are inseparably connected with other things;

in which the consumer clearly demanded that the Seller should come to him for urgent repair or maintenance;

in which the object of the service are sound or visual recordings or computer software delivered in a sealed package, if the packaging has been opened after delivery;

concluded through a public auction;

for delivery of digital content that is not stored on a tangible medium if the fulfillment of the service started with the consumer's express consent before the deadline to withdraw from the contract and after informing the seller about the loss of the right to withdraw from the contract.

5.6. Returned Product The customer should pack a protective way against damage during transport.

6. Returns Policy.

6.1. The seller has a legal obligation to provide the customer with the service in accordance with its description.

6.2. The Seller is liable to the Customer in the form of a warranty, for improper performance of the service purchased by that Customer, to the extent and under the terms of the Civil Code.

6.3. Customers who are consumers submit complaints to the Seller in any form they choose, allowing the Seller to read the complaint. The complaint should contain an indication of the defectiveness of the Goods and the Customer's request.

6.4. The Customer should notify the Seller about the defective service within one year of its finding, if the defect is found before the expiration of two years from the date of the service, on pain of losing the rights resulting from the warranty. To meet the deadline, it is enough to send a notification before its expiry. For Customers who are consumers, the period for notifying the Seller of a defect can not be completed before the expiration of two years from the date of delivery of the Goods to the Customer.

6.5. The customer can not withdraw from the contract if the service defect is irrelevant.

6.6. The Seller undertakes to examine each complaint within a period of not more than 14 days, counted from the date of delivery of the Customer's complaint, in a manner that makes it possible to read its contents. In the event that the complaint is justified, the Seller informs the Customer about it, giving also the waiting time during which the Customer's request will be fulfilled. The Seller meets the Customer's request in the shortest possible time, not longer than given to the Customer in the information referred to in the preceding sentence.

7. Protection of personal data

7.1. The Seller processes and protects Clients' personal data on the terms specified by law, in particular the Act on the Protection of Personal Data of 29 August 1997 (Journal of Laws 2001.101.926, as amended) And the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws2013.1422 , as amended).

7.2. The privacy policy used by the Online Store, including the processing of personal data of Customers and cookies, is specified in the Privacy Policy tab (

8. Final provisions

8.1. Settlement of any disputes arising between the Seller and the Customer, who is a consumer, shall be subject to the courts with territorial jurisdiction according to applicable law.

8.2. The consumer is also using extrajudicial means of dealing with complaints and redress. Detailed information is available at the following internet addresses: and, as well as social media for whose tasks inspect the consumers and Provincial Inspectorates of the Trade Inspection.

8.3. Settlement of any disputes arising between the Seller and the Customer, who is not a consumer, is subject to a court having jurisdiction over the seat of the Seller.

8.4. In matters not covered by these Regulations, the relevant provisions of law shall apply.

8.5. Any comments or questions regarding the functioning of the Online Store may be submitted to the addresses provided in the Contact tab.

8.6. These Regulations do not affect any of the Customer's rights under the applicable law. In the case of non-compliance of any provisions of the Regulations with the applicable law, this provision will not apply.

8.7. The Regulations are in force from 08-07-2014. The Seller may change the Regulations, informing about the changes made to the Clients in advance, not shorter than 14 days. Information on the planned amendment to the Regulations will be published on the Online Store website, along with the text of the new version of the Regulations.